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Search results for “Trip Assist”
6 stats to illustrate Google Travel’s ‘in the age of assistance’
01/30/2018
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4:18:49 PM
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‘The age of assistance’ doesn’t refer to traditional customer service, but the multi-layered communications approach required by nearly every brand with customers.
Chinese tourism market has high potential: European expert
01/18/2018
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10:16:37 AM
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China is becoming one of the main source markets with huge growth potential for European tourism, said Eduardo Santander, executive director of the European Travel Commission (ETC).
How high speed rail around the world challenges airlines with various merits
01/14/2018
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8:08:28 AM
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Air service is impacted by high-speed rail, but it does not lead to a significant reduction of passengers; and the new rail industry is seeing its most vibrant growth in China.
Over 500,000 outbound medical trips taken in 2016
12/05/2017
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12:45:34 PM
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Outbound Chinese medical tourism is on the rise, with claims of over half a million travelling overseas for health care.
Google's future travel on new consumer behavior and voice search
11/15/2017
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5:31:12 PM
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As tech’s effect on consumer behavior continues to evolve, so must companies' operational strategies. Customers’ rising expectations should be met at every point of the purchase journey.
Phocuswright announces next generation of travel innovators
11/09/2017
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6:09:08 PM
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At this year's conference, 34 travel startups offered innovative applications and solutions on payment, disruption, destination services, loyalty, ancillary and more.
Blacklane acquires Solve to add airport concierge services worldwide
10/13/2017
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11:46:17 AM
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Blacklane acquires Solve to extend to airport concierge services from professional driver sevices, helping travelers make full use of the time spent in airports.
Could Google become the dominant force in hospitality?
08/23/2017
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3:09:53 PM
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Google and Booking know more about the customer than hotels do. However, the cost, time and resources a hotel can put into this versus what Google can do is a David-Goliath scenario.
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